Lagging Indicator - indicates past success/failure

Leading Indicator - predicts future sucess/failure

Baseline - a historical trend

Benchmarking - comparison research

Target - a desired level

Inputs - attributes of resources consumed in Processes that produce Outputs (amount, type, quality)

Process

Outputs - result measures

Intermediate Outcomes - e.g. brand awareness

End Outcomes - e.g. sales

Process Measures - e.g. efficiency, quality, consistency

Project Measures - e.g. status of deliverables and milestone progress

Strategic Measures - track progress toward strategic goals

Operational Measures - focused on operations and tactics

Risk Measures - focused on the risk factors that can threaten success

Employee Measures - e.g. human behaviour, skills or performance

Balanced Scorecard - Strategic Measures in terms of "Customer/Stakeholder", "Financial", "Internal Processes", "Organizational Capacity"