"Don’t [give or accept] a directive without understanding why."
— Chris Lumnah (@lumnah) September 2, 2020"It's not enough to do your best, you must know what to do and then do your best."
W. Edwards Deming"People need to know what their jobs are."
W. Edwards Deming"Only three things happen naturally in an organization - friction, confusion and under-performance. Everything else requires leadership."
Peter DruckerDiscipline is superior to motivation.
The former can be trained, the latter is fleeting. You won’t be able to accomplish great things if you’re only relying on motivation.
https://www.lesswrong.com/posts/7hFeMWC6Y5eaSixbD/100-tips-for-a-better-lifeAuthoritative (Visionary)
Coaching
Affiliative
Democratic
Pacesetting
Coercive (Commanding)
Autocratic
Laissez-faire
Democratic
Transformational
Pacesetting
Coaching
Affiliative
Character
Commitment
Courage
Confidence
Communication
Employee of the Month (EOTM) programs can be both highly motivational and significantly demotivational, depending on how they are implemented, the transparency of the selection process, and the organizational culture.
When It's Motivational: It provides public recognition, validates top performers, and offers social proof that hard work is noticed, which can increase engagement and reinforce company values.
When It's Demotivational: It can create unhealthy competition, foster resentment if seen as unfair or a "popularity contest," and demoralize the majority of employees who are not chosen.
Here is a breakdown of why EOTM programs can be a double-edged sword:
Why It's Motivational (Pros)
Reinforces High Performance: It highlights best practices and reinforces specific company values.
Boosts Morale & Confidence: It offers public appreciation, which increases morale and provides a sense of achievement for the recipient.
Encourages Healthy Competition: It can inspire employees to improve their productivity to achieve similar recognition.
Easy to Implement: It is a low-cost, straightforward way to show appreciation, especially for extroverted teams that enjoy public recognition.
Why It's Demotivational (Cons)
"Who's Turn is it Next?": It can devolve into a rotation of winners, making it feel like a "formality" rather than a true achievement.
Damages Teamwork: It often promotes individual competition over team cooperation, causing distrust and jealousy.
Creates a "Winner vs. Loser" Mentality: Only a small portion of employees can win, which can leave others feeling undervalued or overlooked.
Misguided Incentives: It may lead to rewarding visible actions rather than significant contributions. (the rise of the suck-ups (1) )
How to Make It More Effective
To ensure the program is truly motivational, consider these best practices:Use Clear Criteria: Define specifically what "above and beyond" means to ensure transparency and fairness.
Ensure Regularity & Fairness: Make it a consistently fair, and perhaps peer-nominated, process, rather than a subjective manager-only decision.
Reward Individually: Consider non-monetary rewards that align with individual preferences, such as extra time off or public shoutouts.
Consider "Team of the Month": To avoid toxic competition, move from individual rewards to rewarding teams.
Focus on Instant Appreciation: Supplement it with regular, real-time recognition rather than waiting for a monthly award.